Matthew's Shoe Repair

Reviews about Matthew's Shoe Repair

• Rick Beyer

  Sep, 30 2018
  ★ ☆ ☆ ☆ ☆
  I recently took in a Naot leather sandal which needed to have part of the leather upper reattached to the rubber/plastic sole. Not a hard job. I was initially amused by the two women who helped me, who were friendly and helpful. They also returned my shoe to me earlier than promised, which I was happy about. However, when I picked up the sandal, I discovered that they had 1) stitched the upper to the sole in the wrong place, 2) run stitches all across the sandal in a way that looked like a child had done it, 3) stitched the removable insert (cushion) into the sole for no apparent reason. When I asked why, I was told that they "wished I had told them I didn't want them to sew the insert into the sole". What is the point of a removable insert if you can't remove it? In the end, I paid for my sandal and cut out all the stitching they did.
  
  In short, although amusing at first, this repair was a total waste of money and time. I can't possibly recommend this shop for shoe repair.

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